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In Lean Six Sigma what constitutes a project and how important is it to do a project after clearing any Lean Six Sigma certification?
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MBB or black belt certified candidate with banking experience is needed for Bank Dhofar in Muscat location. Please share your profile along with current and expected CTC at cs@benchmarksixsigma.org with subject line "Your Name: Bank Dhofar-Muscat"
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Process FMEA and DMAIC
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 159 In how many ways can a Process FMEA relate with a Lean Six Sigma DMAIC project? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. -
Secondary Metric
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 154 Give some good examples, preferably from different Industries, where a Lean Six Sigma project was considered successful w.r.t Primary Metric (CTQ) but was later understood to be a big failure due to adverse impact on Secondary Metric. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. -
Evolution of Six Sigma
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 140 There have been different ways to look at Six Sigma. Six Sigma has evolved a lot in the last 32 years. It all started with a metric. Six Sigma Metric - Sigma level and Sigma shift (Z scores and Z shift). Lean Six Sigma Methodologies -DMAIC, DMADV, IDOV, DFSS, TLC etc. Lean Six Sigma Management Systems -Competence building, Curricula, Certification, Projects, Business cases, Business value generation, Strategic linkages, MBB becoming a requirement for leadership roles etc. Lean Six Sigma Philosophy -Zero defect thinking, Preventive approaches, Process thinking, Design for Six Sigma, Robust Design, Quality by Design, Predictive Analytics, Prescriptive Analytics, Zero waste thinking etc. We have been recommending the use of the above in the order of increasing importance. We emphasize that the performance assessment with Z score is not a priority, and that Six Sigma has evolved a lot in each of the 3 areas - Methodologies (they got integrated with others), Management Systems (People have various competencies to learn), and Philosophy (Six Sigma works wonderfully today with Analytics and RPA). You will still see some individuals talking about Six Sigma from the short-sighted metric viewpoint of 1987. The Question is - Do you agree that just focusing on the Sigma Level metric is the wrong way of looking at "Lean Six Sigma" which is highly successful as a Methodology, Management System and a Philosophy? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. -
Q. 139 In which phase of DMAIC, can hypothesis testing NOT be used? Explain with reasons. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Validation with Small Samples
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 138 In many industries, it is costly to do trials while establishing solution for a problem. Verifying improved process capability with very few samples is not easy. What are the approaches for decision making with a few samples? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. -
Q. 136 What is the best way to create a Control Plan for a process? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Q. 135 Process and Project are terms used in the Business Improvement or Six Sigma world, while the term project is used in the Project Management realm. What are the key differences in a Project and a Process? Can the terms be used interchangeably? Give examples to support your answer. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. -
Q. 133 How is FMECA different from FMEA? When is FMECA supposed to be carried out? What is the value FMECA brings if a company is already using FMEA? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Q. 132 Explain the term Point of Use Inventory as used in Lean Management. How does POUS help reduce classic Lean waste/s. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Q. 131 The basic tenet of the EFQM model (European Foundation for Quality Management) is Bench-marking. Explain the 8 core values of the EFQM Model. Compare the RADAR cycle (EFQM Model) to DMAIC (Six Sigma). Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Excellence in Results
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 130 Y = F(X) indicates that we need to improve inputs and improve the process to get better outputs than what we got earlier. Is it possible to let one of the two remain at a below industry average level (inputs or process) and focus heavily on the other one to generate excellent results? Give examples to explain your answer. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. -
Q. 128 A consensus driven guess or SWAG is a part of Lean Terminology. Knowing fully well that we are taking a risk of wrong decision, are SWAGs unavoidable? Give example(s) to support your response. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Nominal Conditions
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 126 While implementing Lean, abnormalities need to be highlighted. If "Nominal conditions" are not finalized for a process, it is virtually impossible to highlight what should be considered abnormal. Explain what goes into defining "Nominal conditions" and what are common challenges in finalizing them. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. -
Q. 109 WIFM - While the Lean Six Sigma projects start with the Sponsor asking WIFM (What's in it for me?), is it appropriate for Green Belt and Black Belt leaders and the team members to ask the same WIFM question? Should cross functional support members also demand WIFM response for themselves? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Q. 97 Lean and Six Sigma are two different approaches for process excellence, where Lean focuses on efficiency and Six Sigma focuses on effectiveness. In the more recent times, Lean and Six Sigma have been combined to form Lean Six Sigma. What are some of the advantages and disadvantages of combining the two approaches? Highlight with relevant examples. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.
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Kaizen Kaikaku Kakushin
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q4 - Explain the meaning of Kaizen, Kaikaku and Kakushin (The three approaches used in Lean Implementation). How are the three different from each other? How do they complement each other? What would a company lose if one of these as a concept was not utilised? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All Questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary along with the related term. -
Q1 - How would you define, compare and contrast the following terms - Personal Excellence, Process Excellence, Operational Excellence and Business Excellence? (In your answer to this question, please explore these in detail and you may like to cover the following and more - You may like to explain how these are related. You may like to mention if it is possible to achieve one in absence of another? What should an Organisation actually pursue? What kind of approaches, techniques do you think are naturally likely to be included in these terms, etc.) You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All Questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary along with the related term.
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How do you think Pareto Analysis is misused? Please remember your answer should not exceed three sentences.
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The quiz is suitable for those who have just got exposed to Six Sigma.
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Hello, Need your advice in below concern.. this concern belongs to Service Industry (BPO). I am doing a lean project, with the support from ops stakeholders we have identified few NVA's from micro level process map after brainsorming we found that these steps are not adding any value to customer nor to the operations. However, we have removed those steps and rearranged the steps in proper order keeping in mind that the flow should functions effectively. 1) In the above case does 5S applicable to this situation? because I tried applying... 2) Is it mandatory to apply all the 5S in the lean or we can use any of the "S" as per the situation? Please advice.... Regards, Rajiv Nair Mumbai -
Hello All, I need to understand more..... how do we implement or bring the culture of six sigma if we don’t get support from the operation (especially service sector) due to their urgent deliverables? So being process excellence expert.... there are few approaches I have seen other organizations do.... and I believe it should work.... they are: 1) Visual Management - Presenting some good achieves which we got in the former lean six sigma project implementation to the Ops team. 2) Training - Co-operate with the project team, introduce lean six sigma concepts and lean thinking to the team. Push them to continuous improvement. Is there any other approaches we can use....apart from the above-mentioned lines....? Regards, Rajiv Nair
