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Six Sigma Proficiency Levels
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins!
Q 520. What are the different proficiency levels in Six Sigma? Explain the roles of each proficiency with examples. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. Questions launched on Tuesdays are open till Friday and questions launched on Friday are open till Tuesday. When you respond to this question, your answer will not be visible till it is reviewed. Only non-plagiarised (plagiarism below 5-10%) responses will be approved. If you have doubts about plagiarism, please check your answer with a plagiarism checker tool like https://smallseotools.com/plagiarism-checker/ before submitting. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term -
Job Summary: As a Senior Process Excellence Analyst, you will be a significant contributor to our process excellence team, helping Business Processes by Performing analysis of current controls identify gaps and suggest enhancements to address deficiencies and Provide technical expertise, training, facilitation and tools to promote continuous improvement efforts across Corporate and Operations as well as with customers and industry partners. Roles & Responsibilities: Capture objectives based on business unit needs to be combined with a thorough understanding of enterprise business systems and industry requirements Work with senior managers, SMEs, and users to identify requirements and be responsible for Business Requirement Documents (BRD's), using use cases, workflow, screen mock-ups, and spreadsheet models. Perform analysis of current controls identify gaps and suggest enhancements to address deficiencies. Provide technical expertise, training, facilitation, and tools to promote continuous improvement efforts across Corporate and Operations as well as with customers and industry partners Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality control program/project deliverables. Review products, processes, and systems on an ongoing basis to understand current environments and identify process improvement opportunities Application of continuous improvement and quality procedures, including but not limited to promoting, training, coaching and assisting in the implementation Perform a role in the development and implementation of major systems. This role may interface with multiple business units such as accounting/finance, claims, operations, physician clinics, customer service, executive management, and sales and marketing Applies knowledge of managed care operating environment and underlying systems data to all major production systems used for delivery of services to internal and external clients Uses strong critical thinking skills along with managed care, or physician office business knowledge to have insight and understanding of business concepts, tools and processes that are needed for making sound decisions in the contact of the company’s business Understand customer needs and requirements to develop and implement effective quality assurance and quality control processes Oversee all deliverable development procedures to identify deviations from quality standards, provide feedback and guidance to Corporate and Operations leadership Audit and improve compliance and quality of deliverables to our customers Keep accurate documentation and perform statistical analysis Gather relevant data and develop metrics to measure adherence to business process improvements and monitor performance Coordinate with business and technology partners to get feedback and sign off's. Write or contribute to test scenarios and drive UAT planning and implementation. Provide analysis and interpretation of UAT results. Additional job duties or responsibilities may be assigned Qualifications and Requirements: · Overall 6-10 years' experience in business analysis, reporting, system integration, business transformation, project management preferred. · Bachelor’s degree in Computer Science, Information Systems or related technical field · 3+ years’ of process improvement, business process reengineering, and/or quality management experience Six Sigma Black Belt/Green Belt certification desired · Expertise in Six Sigma Lean Principles and able to train others · Change Management Skills, Excellent analytical and problem-solving skills · Demonstrated ability to manage multiple projects successfully is required · Previous experience leading or assisting process change projects related to the implementation and use of the principles of Six Sigma/Process Improvement · Experience in business process reengineering and software development life cycle is a plus · Experience in system analysis and writing business and functional specifications is a plus. · Strong data analysis, data mapping and reconciliation skills. · Good communication and organizational skills including the ability to compile and contribute to management level presentations. · Understand limitations of technology, identify trade-offs and drive prioritization across teams. · Be able to identify opportunities to solve business problems. · Able to facilitate groups – Meetings/Training/Workshop setting · Advanced MS Excel skills Additional Skills and Experience: · Extensive knowledge of the Health Care Industry and related business functions · Experience in one or more of the following areas: systems design, database programming experience, HL7 integration, X12 integration, EDI, practice management system implementation and support, EMR system implementation and support, Claim adjudication system implementation and support, Care Management system implementation and support · Candidates should be flexible/willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. Interested candidates can apply at hr@eigertech.in Process Excellence.docx -
Q. 109 WIFM - While the Lean Six Sigma projects start with the Sponsor asking WIFM (What's in it for me?), is it appropriate for Green Belt and Black Belt leaders and the team members to ask the same WIFM question? Should cross functional support members also demand WIFM response for themselves? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.