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Found 34 results

  1. With respect to complex process improvement projects - One argument goes like this - "Most of the times, it is not difficult to find a solution to a problem. The most difficult part is nailing the root cause. If the root cause is unclear or misunderstood, the attempts at solution do not work; it just seems that the solution is so hard to find. However, if the root cause is understood precisely, the solution shall just come and sit on your lap. (or you will know soon that there is no solution if the root cause is absolutely out of your span of control)". Another argument goes like this - "In most projects, the root cause of problems are found spending lesser time and effort. It is the sustainable solution that is tough to find. One needs to try various alternative solutions and this means some sort of trials/ pilots/ benchmarking/ brainstorming/ simulations are needed. More energy therefore needs to spent in evaluating alternative solutions so that we choose nothing but the best" If you dig into your experience and think hard on this, which point of view would you support over the other?
  2. A Cause Analysis Question

    Here is a story followed by a multiple choice question for everyone to opine and discuss: You might have heard this story of a Washington Monument where erosion had reached worrisome levels. The erosion at this specific monument was much faster as compared to other similar monuments. Cause analysis showed that a strong chemical was needed to clean pigeon poops and there was no alternative. This cleaning chemical was leading to erosion. The reason for the presence of pigeons in large numbers was next analyzed. It was found that Pigeons like Spiders. Spiders were present in large numbers. As the focus shifted to spiders, it was found that spiders were around due to Gnats (a type of insect) as Spiders prey on Gnats. Gnats reached the monument daily as they are attracted to artificial light at the time of dusk. Lights at this monument were usually turned on before dusk. So, it was thought that in turning lights on only after dusk should work effectively, so that Gnats do not appear to attract Spiders, absence of whom shall keep Pigeons away, that leads to no Pigeon poops so that the chemical and therefore erosion is avoided. This solution of turning the lights on only after dusk was implemented. It was found that the Pigeon poops stopped appearing on the monument and the cleaning chemicals was no more required. Observations over a period of time showed that the Monument's erosion patterns now matched those of other similar monuments and the experts concluded that the problem is completely solved. QUESTION - When we do root cause analysis, the causes can be of two types: Necessary cause(s): In absence of such cause, the event cannot happen. Sufficient cause(s): If this cause is present, the event shall surely occur. In the above stated Monument's example of problem-solving, which set of the following causes do you think to meet both the criteria (of being necessary and sufficient), for the next event? Please refer to the figure above to answer this question. A, B, C, D, and E A, B, C, D, and F A, B, D, E, and F A, C, D, E, and F B, C, D, E, and F All A, B, C, D, E, and F ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Please log in to reply to this post. Please note: login is easy. You can even use facebook or google account to login.
  3. Career Cycle

    I urge you to see the online presentation here and post a comment to the following question starting with a Yes or a No! Have you seen people into this kind of career cycle?
  4. Dpmo Vs Dppm

    Often I get confused between DPMO (Defects per Million Opportunities) and DPPM (Defective Parts Per Million) ... can you pls clarify and explain when to use what...
  5. What does the colour of the six sigma belt signify ? found this picture informative...
  6. Green Belt Vs Black Belt

    Dear All, I have always wondered what could be the differentiators for Green Belt and a Black Belt Project. I am aware that a Six Sigma project always revolves around a chronic problem/issue, and the entire objective of the project is to find the causes and the solutions for the same. However, if I come across a chronic issue at my workplace, for eg. FCR, and if I have to improve FCR from 56% (current month) to 80% in 3 months, I have to use Six Sigma methodologies (Green Belt and Black Belt alike). My question is- Is my project on FCR a Green Belt project or a Black Belt project? AM.
  7. Exactly what is Six Sigma? It is a method for business process improvement. The main goal of this methodology is to decrease the number of defects to below 3.4 defects per million opportunities in a business process. This Six Sigma methodology can be applied to any type of businesses. Even it can be used on developing new product business. What was the term Six Sigma stands for? It’s a term refers to the property of the normal distribution curve in the study of statistics. The sigma symbol is used to identify the standard deviation which is a measure of variability in a data set. If there is a widely variable result in a business then there will be a large number of defects in the business process. Six Sigma methodologies are specially designed to produce low proportion of defects in the business process. For this reason the six sigma methodology has been applied to many businesses and found it successful. Is Six Sigma methodologies suits for services? Yes. Six sigma will be suitable for any types of businesses whether it was a manufacturing company or a service providing company. In manufacturing processes the source of the defects will be identified and gives a solution to rectify the defects to meet the customer satisfactions. The same thing goes for services oriented businesses in which the defect can be broadly defined to meets the customer requirements. Six sigma methodologies can help any business to improve. Is Lean Six Sigma different from regular Six Sigma? Six sigma methodologies help to identify the defects in a process and Lean helps to optimizing the flow of the process and increase the speed of work. In the past both Lean and Six Sigma were considered as competing methods. But both were proved as the complementary tools for the businesses through which a business can improve quality and efficiency at the same time. How to implement six sigma in a business? To get started, the DMAIC method can be considered for the primary Six Sigma or Lean Six sigma. DMAIC means for Defining, Measuring, Analyzing, Improving, and Controlling. Professionals who were trained in specific methods as commonly known as Green Belts, Black Belts and Master Black Belts depending on their mastery levels.
  8. What exactly is the nature of Master Black Belt in context of Six Sigma? Are they a change agent, resource person, project owners or a knowledge bank?
  9. Certain tried and tested management concepts form the core thinking in lean six sigma. These differentiate LSS learning from others. A few of them are - Emphasis on data driven decision making – Lean Six Sigma learning provides application oriented learning on decision methods that use data. The primary focus is to avoid gut feel decision making. Project by project approach to improvements. Team leaders learn how to engage others in improvement projects and ensure success. Focus on areas that affect customers and business most. Leadership involvement and customer orientation lead to the identification of powerful projects well supported within the company. While many other programs highlight “What to improve, Lean Six Sigma learning provides more comprehensive skill-set with a lot of learning on. How to bring improvements. Please feel free to discuss more on this subject here.
  10. Lean Six Sigma learning can impact your future in several ways: Enhanced ability to make the right decisions - Professional and business success depends on this. Lean Six Sigma provides a set of world’s best decision approaches that have proved their worth in a wide variety of settings. It pays to learn these techniques. Personal worth - People who are able to solve key problems systematically are the most sought people in an organizational setting. Engaging others - It is possible for you to facilitate action based team learning if you gain this competence. Lean Six Sigma training is a kind of leadership training. Improvement expertise - You can succeed with process improvement initiatives (in any industry or function) if you begin with the right fundamentals and build up the blocks well over them. All the above result in career and business benefits. Please feel free to discuss this topic here.
  11. Most of the textbook definitions of Six Sigma talk about Six Sigma being a strategy, methodology, metric, philosophy etc. There is another definition that I use in my training programs frequently. Lean Six Sigma provides you with world best methods of data driven decision making. If you are working in an organization or running a business, it is inevitable that you shall need to use data in decision making. Some pointers that highlight the importance of data driven decision making are given below. Even if one uses brainstorming techniques with teams, one can generate and use data.The use of basic cause-effect approaches for analysis like fishbone diagram get strengthened only by effective use of data.All functions in an organization generate data of various kinds. It makes sense to learn correct methods and techniques that help in decision making for business success.Analysis of wastes in a process requires data (like cycle times, takt times, value added time, non value added time, productivity, etc)Finding whether internal/ customer requirements (or regulatory requirments) are met requires data driven techniques like hypothesis testing.Forecasting methods are essentially a set of data driven techniques.Comparison of two or more sets of data( for comparing vendors, technology, techniques, materials, processes, customer types, teams etc) is a common need.Market research or R&D makes us of data all the time.Problem Solving is strengthened by usage of data.Project Management requires data driven decisions.Performance management cannot be considered fair unless data is capured, analyzed and used properly.To get more ideas on how Lean Six Sigma is useful in a specific Industry or Functional area, please make use of tags present at the top right section (found after clicking on forum tab above).
  12. Dears, Can we attain 6 Sigma level in any process without using known philosophies/approach like DMAIC, DMADV, Lean, 5S etc. ??
  13. Benefit Of Six Sigma

    Hi everyone, I would like to know how Six sigma will be helpful for me in career Growth? I am pursuing PGDBA (Finance) using distance education facility, having 5.8 yrs of working experiece in BPO sector (in payroll), however resigned from the position of team leader and would like to start up with the new heights. Please advise how the course will benefit me, what are the requirements of the course, fees, duration of course etc.? thanks in advance Parul
  14. Why 1.5 Sigma Shift

    Hi All, I just newly joined this discussion topic. Can anybody share with me why Motorola wants to use 1.5 sigma shift to replace original statistical concept of 6 sigma is based on plus and minus 3 sigma ? I read few sigma books but not really mentioning on why and is it valid with such a shift. What is the rationale with such a shift and it is stastical proven based on the Gausian Distribution Leon
  15. Dear Shraddha, I would like to know that what is the difference between green belt trained and green belt certified?
  16. How is Six Sigma different from other project managment guidelines namely, ITIL, PMP and Prince 2 ? Kindly advice
  17. Hi Every body I am a web developer from trivandrum, kerala. i am hearing about this six sigma for a long time. Could some one explain me what it is actually and how that would be of use to my career?
  18. Dear All, Let us have a discussion on this one. One of the most publicized examples of Six Sigma in India is the Mumbai Dubbawallas. Do you think it is a good application example for Six Sigma? Why/ Why not? VK
  19. Hi, I am planning to do green belt certification. I am currently working in an IT organization for the last one year. My question is regarding the training. any one of you having knowledge of this, please reply. 1. if i do certification and training will it be specific to IT ( as in GREEN belt in Six Sigma,IT) and will my training and examination will be specific only to IT. 2. Suppose later in my career I join some other industry( like finance ) , will I have to do again six sigma green Belt( in Finance). Or these trainings and their applications remain the same accross diffent industries. Thanks in advance Ankur
  20. Have a look at the links below to view topics of your interest. You can participate in any of these discussions. If you do not find the topic that you were looking for, please feel free to start a new topic on the community. Best Regards, VK
  21. Hi SJ, I've compeleted my BB Training and Project certification from Benchmark and currently i am in a MBB Role, while i was considering to go for a MBB training i came across one of your posts on this site that indicates that one should go for a DFSS BB after DMAIC BB. What i wanted to understand is whether i should do my MBB Certification and training first considering I'm already BB certified on DMAIC or would DFSS be a better option for me prior to MBB? Besides this will a MBB Training cover DMAIC and DFSS both which will take care of the above? Also when will the next batch for MBB or DFSS start in Mumbai? Thanks, Karan
  22. Is Lean Six Sigma (Amalgamation of Lean Management and Six Sigma) better than taking up each course individually and in which case are the future prospects brighter than the other.
  23. "My Friend wants to start her own business of 'Restaurant', she wants to apply Six Sigma since the inception of the Business; Will getting a Green Belt training will help her, in her idea?"
  24. I welcome you to Benchmark Six Sigma Community! I urge you to become a member here. You may like to make a note of the privileges. Open Forum Members - You have great priviledges as a member (including job notifications) not found elsewhere. Participate in discussions in the Open Forum.Get job notifications (just like our past participants)Write Articles and enhance your personal profile.We are striving to become the largest moderated Six Sigma Forum. Enjoy your stay Benchmark Six Sigma Past Participants have exclusive access to Past Participant Forum. (which appears below the Open Forum). As a member of Past Participant Forum, you are entitled to the following High quality moderated discussionCareer supportDirect employer access to your databaseCity specific knowledge sharing networking meets.Get job notificationsWrite Articles and enhance your personal profileAre you a Past Participant (attended a program by Benchmark Six Sigma) but not having access to restricted forum? - Please reply to this message with your contact number and program attended. We shall soon do the checks and make you a member. Best Regards, Vishwadeep Khatri Lead Facilitator http://www.linkedin....ishwadeepkhatri