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Benchmark’s Business Excellence Programs

are far ahead in terms of excellence,leadership,impact and reach.

See real photographic evidence

1 Global Leaders are our clients

We have been working with leaders like Google, Amazon, Boeing, JLL as our clients. We take up assignments in USA, Europe, Africa and Asia. We work with almost all type of industry sectors. References bring us most of our new businesses. Our International HO is in USA.

2 Unique Consulting Roadmaps

Our consulting road-maps ensure that clients not only get the results that they need, they also build internal competence to keep using the methods later. We like to custom create road-maps based on the people, processes and objectives. The initial assessment is usually free.

3 Customized Workshops

All workshops that we offer to the corporate world are customizable. Programs are also recreated by combining some of the competencies. There are 12 competencies on Excellence from which we may pick and choose or modify the deliverable.

Services We Offer

Two problems in the corporate world are never the same.  We take pride in Action Learning Workshops that we customize and facilitate. We recommend usage of customized techniques with a custom created roadmap that is suitable for your specific business situation, your specific processes, while keeping your people in mind.

Problem Solving and Decision Making

Problem Solving and Decision Making

Problem-solving is a structured approach to finding solutions to complex issues. It facilitates business decision making by keeping the customer in the center and providing the right tool kit. This program is a precursor to advanced approaches. It provides a strong foundation to key elements for decision making.

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Problem Solving and Decision Making

Vendor Managed Operations Efficiency Workshop

In today’s interconnected world, it is imperative that the vendors are treated as partners in creating value for the customer. This workshop aims at providing a robust and metric driven approach to Vendor Management and subsequently improving the operational efficiency of the vendors. This program covers complete coverage of what is needed for high efficiency in VMO.

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Problem Solving and Decision Making

Quality Tools and Mindset Program

Quality Tools and mindset is the foundational workshop for professionals just starting their career in Quality. It covers the basic quality tools and inculcates a mindset which enables one to think about quality over quantity. 

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Problem Solving and Decision Making

Design Risk Analysis – Design FMEA and FTA

Progressive companies cover more failures in Design Risks as compared to process risks. Potential Risks in a Design Process exist at both the stages, in concept design and in detailed Design. Design Risk Analysis (DRA) leads to competitive advantage for a company as most organizations are incapable of using this concept and approach. 

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Problem Solving and Decision Making

Advanced Product Quality Planning Workshop

Advanced Product Quality Planning is a framework of methods and procedures used to develop new products. It considers the end-to-end value chain of the product development and helps mitigate possibilities of failure during the entire life cycle.

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Problem Solving and Decision Making

Risk Management

Risk-free outcomes can be expected only if the risks are assessed and mitigated systematically in a process. A sequence of PFD-PFMEA-Control Plan is needed for this objective.

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Problem Solving and Decision Making

Process Capability Expert

This program provides an overview of most important aspects of delivery capability of an Organization. This program builds competency in Process Capability assessment. It is important to realize how MSA, Capability Assessment and Control Plan relate to each other.

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Problem Solving and Decision Making

Lean Six Sigma Yellow Belt/ Quality Certified Professional (QCP)

Quality Certified Professional (QCP) is the foundational workshop for professionals just starting their career in Quality. It covers the basic quality tools and inculcates a mindset which enables one to think about quality over quantity.

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Problem Solving and Decision Making

Brainstorming and Facilitation

Brainstorming is the most common tool used for ideation and is usually the first step in problem-solving. Brainstorming seems easy, however, if not facilitated properly, does not yield the required results. This program provides a good grasp of several Basic and Advanced Brainstorming Techniques along with practice sessions.

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Problem Solving and Decision Making

Lean Practitioner and Lean Guide

Understanding the Lean principles helps one identify what is of value to the customer. This identification feeds into removing all the “waste” and keeping only what is meaningful for the customer. You can create increasingly efficient processes with reduced costs and production time. One could say that Lean is a systematic approach to minimizing waste.

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Problem Solving and Decision Making

Business Excellence Champion

This course integrates Lean Six Sigma and other approaches to create an extremely powerful framework that can create a competitive edge in today’s dynamic business environment.

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Problem Solving and Decision Making

Statistical Process Control

Measuring the performance of a process is imperative because the process is the only thing you control. Statistical Process Control helps in measuring and visualizing the process performance. The information collected helps drive continuous improvement in your processes, hence, puts you ahead of the competition.

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Problem Solving and Decision Making

Business Analytics Foundation

Study of data, drawing summaries and insights, creating predictive models, running optimization is an essential requirement in every organization in today’s world. The Business Analytics foundation course provides an insight into how analytics connect with Business Excellence approaches.

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Problem Solving and Decision Making

Robotic Process Automation (RPA) Foundation

Low complexity, repetitive tasks can be taken off from the employee tasklist while freeing their time up for more complex tasks and decision making. This can be made possible using Robotics Process Automation (RPA). However, RPA may not be applicable for any and every task and there are risks that must be understood before an organization moves towards Robotic Process Automation.

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Problem Solving and Decision Making

Poka Yoke (Mistake Proofing)

It is good to do it right the first time. However, it is even better to not let the mistake happen in the first place. This is the motto of Poka Yoke or Mistake Proofing. This program provides a detailed understanding of a recommended mistake proofing sequence.

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Problem Solving and Decision Making

Business Modelling Expert

Today’s complex business problems have multiple potential solutions, each with its own benefits and challenges. The leadership team will be in a better position to zero down on a particular solution if they can visualize how the multiple solutions will play out. Business Modelling expert simplifies the model building, forecasting and solution generation through optimization.

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Problem Solving and Decision Making

Analytical Hierarchical Process (AHP) Practitioner

AHP is built on the understanding that while making a decision, several criteria exist, but all the criteria are not equally weighed. If weights are assigned to different criteria, they must not be arbitrary, else the decisions made will still not be logical. This means that a common problem is that comparison of alternatives is usually not done with a repeatable or a reasonably accurate method. Analytical Hierarchy Method is a scientific method with inbuilt checks and balances that takes care of these inherent fallacies in decision making.

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Problem Solving and Decision Making

Business Value Analyst (TOC) Practitioner

An alternative to cost accounting is Throughput Accounting. The operating premise of Throughput Accounting is to view the impact of investments and any operational changes in the parlance of business throughput. This program provides a very good understanding of how Throughput Accounting can make financial targets easier to achieve.

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Problem Solving and Decision Making

Creativity and Innovation (TRIZ) Practitioner

Generating ideas (creativity) and implementing ideas (or innovation) are key requirements for any organization that believes in ongoing improvement. Creating disruptive product and/or service ideas which can provide a competitive edge to the organization is an agenda in most organizations. Creativity and Innovation Practitioner module enables one to think outside the box without compromising on a structured approach. Learn More

Problem Solving and Decision Making

PM Champion

Managing any project requires scoping, planning, executing, controlling, closing multiple tasks in the right order, within a specified timeline. There could several constraints placed on the project team without the luxury of extended execution time or increased budget. This program provides advanced coverage of Project Management with special emphasis on four Knowledge Areas – typically – Scope Management, Time Management, Cost Management and Risk Management.

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