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# Benchmark Six Sigma - War Room

## When Design for Six Sigma Fails

Design for Six Sigma is a methodology that commonly uses DMADV roadmap. Here is a DMADV sequence that led to a spectacular failure. D - Define – In the US, car fuel economy standards and car fuel emission norms present a design contradiction. If a car maker is...

## Is your Data Reliable? – Lessons from Popeye the sailorman

For decades Popeye has been the favorite cartoon for children around the world. Over the years, Popeye has appeared in comic books, television cartoons, arcade and video games. In 2002, TV Guide ranked Popeye #20 on its "50 Greatest Cartoon Characters of All Time"...

## Ice Cream Parody – The underlying Fallacy in Voice of Customer

This week’s blog is about a well-known story about how customer feedback or complaint (VOC) may seem illogical. I really don’t know how true the story is. I came across this in the book “The truth never stands in the way of a good story”, which pins down urban...

## The Process Control Dilemma

Six Sigma enthusiasts work with Y = F(X), where Y is the output variable being improved and X's are the input variables to be identified and worked upon; F denotes the process that transforms X's into Y.  In most cases, to ensure sustained improvements at the end...

## When all your Probable X’s turn Critical

It was 17 min past 3 in the afternoon when an Airbus A320-232 departed Bob Hope Airport, Burbank, California, carrying 140 passengers and six crew members. It was scheduled to fly 2,465 miles (3,967 km) to John F. Kennedy International Airport, New York. The problems,...

## When life gives you lemons, make lemonade

A great tasting Lemonade is a result of an experimentation. 2 level factorial designs are the first resort for anybody making their first attempt at Design of Experiments (DoE). Basically, these designs consist of all combinations of each factor at its high and low...

## The root cause is missing

Let us examine this sentence as a stand alone statement - "The root cause is missing". There is certainly a problem in this statement. It just does not seem okay. We, as excellence enthusiasts will like to say - If there is a problem in it, there must be a root cause....

## Process Excellence Vs. Human Psychology

For a while, let us focus on the process that works behind organ donation in some parts of the world. In general, failure to find suitable organ donors is a universal phenomenon and leads to an average of 18 deaths each day in the USA. In India, 90% people in the...

## Battle #4 : Standardized vs. Customized Corporate Workshops

To have a look at my response to the question in the last week’s blog post, please click here -https://benchmarksixsigma.com/blog/how-to-find-if-a-data-set-is-genuine-part-2/ This week’s debate is about selecting a suitable approach for business improvement training...

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