To keep pace with intensifying global competition, business organizations across the globe have identified and implemented various business excellence models to improve their performance and competitiveness.
Benchmark Six Sigma Business Excellence workshops have been designed to provide information and knowledge on most successful business excellence approaches. In this series of workshops we review Six Sigma, Lean Management, Balanced Scorecard, and SEI-CMMI and the impact these approaches have on Business Results.

Introduction to Six Sigma
Six Sigma is a disciplined, data-driven approach/methodology for improving productivity and profitability in any process -- from manufacturing to transactional and from product to service. Six Sigma is one of the most potent strategies ever developed to accelerate improvements in processes, products, and services, and to radically reduce process costs and improve quality. It achieves this by relentlessly focusing on reducing defects and variations and meeting customer satisfaction. Leading companies are applying this bottom-line enhancing strategy to every function in their organizations -- from design and engineering to manufacturing to sales and marketing to supply management, for improvements traceable to business results.

Companies such as Motorola, GE, ABB, Honeywell (Allied Signal), Sony have achieved phenomenal results by adopting this business strategy. Adopting this business strategy, they along with others have added billions of dollars to their bottomline. Many organisations in India- Reliance, Wipro, Infosys, Satyam, TVS to name a few, have achieved phenomenal success by implementing Six Sigma. Six Sigma is a conceptually sound and technically foolproof methodology and is here to stay and deliver breakthrough results for a long time to come.

Why and how does Six Sigma bring breakthrough improvements.

This workshop is designed for people new to Six Sigma and wish to understand the concept and methodology of Six Sigma.

This highly interactive workshop utilises lecture and team exercises.

Faculty Profile

Faculty is a Six Sigma Master Black Belt with extensive Six Sigma implementation and training experience.

All participants who attend the program shall be awarded a participation certificate.

To impart knowledge about the relevance and importance of Six Sigma Champion Role. To provide insights with exercises on how to identify Six Sigma projects, how to address roadblocks for the Six Sigma Teams.

Business leaders and decision makers who have prior knowledge of Six Sigma concept and methodology.

The program combines lecture, case studies, and team exercises.

Six Sigma Master Black Belt with multi-industry exposure who has been into Business Improvement roles as a leader, and a Six Sigma implementer and trainer.

All participants shall be issued a Six Sigma Champion Certificate on clearing a written examination at the end of the program.

Balanced Scorecard is a Management System that allows firms to clarify their ideas and policies and put them into action. It offers feedback about both the internal business processes and the external outcomes to enhance strategic performance and outputs. The Balanced Scorecard shifts strategic planning from an academic practice into the nerve centre of an organization.

The balanced scorecard offers an inter- Linked model for estimating performance and centers around four separate areas- finance, customer, internal processes, and innovation and learning, each of them stated in terms of the company's goals, work measures, targets, and initiatives, and all are harnessed to implement corporate vision and policies. The whole idea behind the scorecard is that you should communicate your strategy to the mass of employees because, if only the executive level understands the strategy, it'll never be executed. The scorecard process initiates with the management team working together on translating the company's business policies into sharp strategic objectives. It also maintains the balance between the long term and short term aims of the organization, between the financial and non- financial measures, between developing and leading indicators and between external and internal task perspectives.

To provide overview on Balanced Scorecard and provide inputs to initiate the process of creating it.

Senior Management Professionals who wish to create visible Metrics (Business Dashboard) in their organization.

First half of the program shall cover the theory and examples of Balanced Scorecard. Second half shall include demonstration of software usage for creation of scorecard and participant exercises to initiate scorecard creation.

The faculty has expertise in Balanced Scorecard creation and implementation. He has deployment experience from a leadership and advisory position.

All participants who attend the program shall be awarded a participation certificate.

Application of Lean Mangement leads to faster process completion by elimination or reduction of time taken by non-value adding activities. Developed by Toyota, the Lean Management paradigm is being analyzed and implemented worldwide in automotive and non-automotive, industrial and service companies alike, to drive cost reduction, productivity enhancements and marketing and revenue progress. Lean management facilitates the support of the technical and tools part of lean by the management and culture. With the Lean implementation, the alignment of the internal processes of making decisions, communicating, working in teams, involving others and driving a common strategy is required.

To provide concepts and hands-on practice on Lean concepts and tools for implementers.

Management Professionals responsible or keen to reduce waste and improve productivity in key processes.

This program combines lecture, case studies, and exercises.

The faculty is a Lean Six Sigma practitioner and has been a trainer and consultant on Lean Six Sigma Deployment. He has trained more than thousand professionals from various industries.

All participants who attend the program shall be awarded a participation certificate.

Capability Maturity Model® Integration (CMMI) is a process improvement approach that provides organizations with the essential elements of effective processes. It can be used to guide process improvement across a project, a division, or an entire organization. CMMI helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.

To impart knowledge about how CMM initiatives can be energized using Six Sigma

Senior Professionals with prior exposure to basics of Capability Maturity Model

The program combines lecture and class exercises.

All participants who attend the program shall be awarded a participation certificate.

The Six Sigma Yellow Belt program integrates the learnings from the basic seven QC tools and the NEW seven QC tools.

The basic Seven QC tools were: Flow Charts, Run Charts, Histograms, Cause & Effect Diagrams, Pareto Diagrams, Scatter Diagrams and Control Charts. These are the most fundamental quality tools.

The NEW Seven QC tools are : Affinity Diagrams, Relations Diagrams, Tree Diagrams, Matrix Diagrams, Arrow Diagrams, Process Decision Program Charts, and Matrix Data Analysis

To provide certification on the basis of quality concepts and tools.

Professionals new to Quality Management.

This program uses lecture, team exercises and interactive role plays.

The faculty is a certified and QMS lead auditor and an experienced Quality Trainer with sixteen years experience in Quality Management System implementation.

All participants shall be issued a Six Sigma Yellow Belt Certificate on clearing a written examination at the end of the program.