Lean Six Sigma in Fixed Line Telecommunication Services

As per the industry classification benchmark, this industry sector includes the following subsectors –

Fixed Line Telecommunications - Providers of fixed-line telephone services, including regional and long-distance. Includes companies that primarily provide telephone services through the internet.

Several companies engaged in Fixed Line Telecommunications have been deploying structured problem solving methods. One company notable among them has been Airtel.

  • Common project objectives in this sector include -

  • Development of new features, processes for new services

  • Improving accuracy, timeliness and completeness of customer communication.

  • Improving accuracy, timeliness and completeness of new connections.

  • Improving up-time and quality of services.

  • Reducing response times for complaints, improving customer experience.

 

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As per the industry classification benchmark, this industry sector includes the following subsectors –

Fixed Line Telecommunications - Providers of fixed-line telephone services, including regional and long-distance. Includes companies that primarily provide telephone services through the internet.

Several companies engaged in Fixed Line Telecommunications have been deploying structured problem solving methods. One company notable among them has been Airtel.

  • Common project objectives in this sector include -

  • Development of new features, processes for new services

  • Improving accuracy, timeliness and completeness of customer communication.

  • Improving accuracy, timeliness and completeness of new connections.

  • Improving up-time and quality of services.

  • Reducing response times for complaints, improving customer experience.