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ITES - BPO and KPO



Amol Dixit

Amol shares how he chose the field of Quality Assurance and how he is progressing well in his chosen path. He further delves into Lean Six Sigma applications in his chosen domain.
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Six Sigma in BPO: Ananya Gopalan.

Ananya shares her Six Sigma experiences.
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Six Sigma in BPO: Asad Siddique.

Asad Siddiqui, AVP at EXL Services shares his Six Sigma journey of 8 years since his Green Belt with Benchmark in 2002.
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Six Sigma in KPO: Anees Merchant.

Anees shares his approach towards Six Sigma and one of his big successful projects.
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Susan Paul - Siemens

Susan shares how she started with Six Sigma and how this learning has become a requirement today.
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Six Sigma deployment in BPO: Sanjay Schar.

Sanjay Schar shares his Six Sigma deployment strategy for BPO industry.
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