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Benchmark Six Sigma World Conference

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FAQ's
  1. What is Six Sigma?
    Six Sigma is a Business-Improvement methodology designed to achieve measurable, monetary results through focused improvements in productivity and quality. It's a quality management tool that can be used throughout an organisation to improve processes, not only in manufacturing, but also in areas such as Accounting, Human Resources, Purchasing and Sales. Six Sigma is a data-driven, financially focused and results oriented methodology. It fosters a culture of continual improvement, which leads to better products and services and enhances an organisation's competitive position. We give six sigma training and six sigma training certification to our clients that helps in making business strategies.

  2. What does the term 'Six Sigma' mean?
    The term "sigma", taken from the Greek alphabet, is used in statistics as a measure of deviation. If a company achieves a "six sigma" measurement in production, for example, that means that only 3.4 of 1 million products are defective. This represents a 99.9997 percent error-free performance. Not all Six Sigma projects reach that lofty goal but they aspire to it and set continuous improvement as a standard.

  3. Is Six Sigma a very specific methodology?
    Yes, the Six Sigma methodology includes specific steps and methodologies. It is a structured, business-oriented methodology, which provides tried and tested business improvement management techniques weaved into an improvement roadmap. A problem is defined and then a Six Sigma team determines the expected improvement and the monetary gain that will result from the improvement. Six Sigma projects involve measurements, data and fact-based decisions. Six Sigma involves working on an improvement project in a scientific way. We give six sigma training keeping in mind all the aspects to improve management techniques.

    The Six Sigma methodology includes five steps:
    • Define the project / problem.
    • Measure the improvement monetary dollar value.
    • Analyze the problem.
    • Implement the improvement strategy.
    • Control and sustain the gain.

  4. How are Six Sigma projects selected?
    Trained professionals, called Six Sigma Black Belts or Green Belts, work within an organisation to select improvement projects. A Six Sigma team could be formed to examine a manufacturing process, for example, to determine how to make more of a product with existing capacity rather than investing in additional capacity. Six Sigma can be applied to any important process in an organisation to improve efficiency and effectiveness.

  5. Who works on Six Sigma projects?
    Black Belts and Green Belts are the professionals who lead Six Sigma teams, which usually include about five other employees who have process expertise in the area.

  6. Which industries have adopted Six Sigma?
    Six Sigma is being applied by the leading organisations in every industry.

  7. What is the difference between Six Sigma Green Belt and Black Belt Certification Programs?
    Green Belt program covers most common tools and methodologies used in Six Sigma. Black Belt course provides competence on high rigor statistical techniques that are used for major and more complex projects (like the ones that provide distinct competitive advantage to an organization.)

  8. Is Six Sigma a fad?
    Six Sigma was initiated in 1980's at Motorola and has been growing in acceptance all over the world. There is no evidence of an organization dropping the Six Sigma initiative without benefits.

  9. What should be the time gap between Green Belt and Black Belt?
    Any trained / certified Green Belt can go ahead for Black Belt. The time gap depends on your own career plan - i.e. whether you wish to pursue Six Sigma as a career option.

  10. Is a project mandatory for Green/Black Belt Certification?
    A project certainly adds to your competence and develops confidence. Green Belt/Black Belt course may result in two certificates. The first one is a result of successful completion of post course examination (on the basis of participation in class exercises and examination), while the second one is awarded on ascertaining evidence of a successfully completed project. (Project completion certificate)

  11. What is the guarantee that I shall get sufficient skills on completion of training?
    Our training feedback system shows high satisfaction levels of the participants in our courses. The feedback has established that over 85% of the participants find our courses highly relevant and derive sufficient knowledge and skills from the course. They are able to initiate Six Sigma projects at their workplace immediately after the program. We provide email support to each participant for his/her first project. A practice project is provided to participants at the end of the course to build confidence and provide a better understanding of the tools learnt.

  12. What is included in the course fees?
    The fee covers the pre-course material, training, course handouts, exercises, CD with software and templates, practice project, examination, certification and email support for first project. The fee also includes project completion certification for those who submit a successful project.

  13. Which Software is used during the course?
    Green Belt - The Six Sigma Green Belt tools and techniques are taught using templates based on Microsoft Word and Microsoft Excel. As part of the course material we provide templates on the quantitative and qualitative techniques. We cover a brief overview of Minitab (Most commonly used Statistical Data Analysis Software) as well. The CD provided at the end of the course contains the Microsoft templates and data analysis examples covered during the course.
    Black Belt - During the Black Belt training exercises are done using Minitab.

  14. How does Six Sigma apply in all sectors, companies or industries?
    Six Sigma can be applied in all industries/companies as work always takes place in processes and the following hold true for every company (in any industry).

    • Everything that anyone does is a part of a process.
    • A process is efficient or inefficient depending on the output to input ratio. (this ratio could be productivity measure, cost measure, time measure or any other useful metric)
    • Very few processes are defect free and most have unacceptable level of defects or delays (as per industry standards, company's own philosophy towards defects or based on customer expectations). Here, for many processes there is an internal customer (instead of or in addition to an external customer).
    • Meeting customer (internal, external or both) expectations with reasonable cost is a key success criterion.
    • Variation in process inputs or improper controls result in reduced efficiency or dissatisfied customers, which increases costs and breeds further inefficiency.
    • Six Sigma requires that you define success criteria for key processes, eliminate defects (or reduce their severity or occurrences), and rigorously measure outcomes for exceeding industry standards or creating new benchmarks, thereby leading to competitive advantage in terms of cost or value for customers.

  15. Why Benchmark Six Sigma?
    • High profile faculty with multi-industry experience handling business improvement initiatives.
    • Online support for your first live project
    • Project completion certificate awarded to participants who submit a project.
    • High Quality, easy to understand course material.
    • Effective Courses designed to enable understanding of complex tools in a simple way.