ISO 9001: 2008 Quality Auditor
Course Objective
- To reinforce the clause wise understanding of ISO 9001:2008 for implementation of QMS in an organisation,
- To prepare delegates in the ability and confidence to conduct an internal audit,
- To provide understanding of auditing types, methods, techniques, stages, etc to conduct effective QMS internal audits which meet the requirements of ISO 9001:2008 (International Standard on QMS) and guidelines on auditing as per ISO 19011:2011(International Guideline standard on Auditing of Management Systems).
- To develop skills and knowledge for carrying out objective and systematic QMS internal audits.
Course Content
- Introduction & overview of ISO, ISO standards & ISO 9000 series.
- Quality & QMS Principles
- Process Approach, PDCA Cycle
- QMS Vocabulary as per ISO 9005:2005
- ISO 9001:2008 Clauses in depth
- Analysis of ISO 9001:2008
- Root Cause analysis
- Implementation, Certification & Accreditation
- Audit, Auditing Terminology & Types of Audit
- Principles of auditing
- Management of audit programmes & Audit Objectives
- Audit Investigation Process – Performing audit activities – Planning, conducting, evaluating, recording findings, reporting, conclusion & follow-up
- Auditing techniques & skills – Check Lists, Interviewing, grading NC, controlling audit, managing meetings, etc.
- Auditor Competence, Auditor Personal Behaviour (Attributes), knowledge & skills, Evaluation and improving auditor competence
- Exercises, Case Study / Workshops, Role Play
- 1 hour, open book examination
- Extensive exercises on understanding requirements of ISO 9001 and of audit process are included in the course.
- Certificates will be awarded to successful delegates
Duration & Eligibility
Duration – 2 days – Click here to view on calendar
Eligibility - Anyone who wants to learn about effective auditing for a quality management system. GB, BB, MBB’s shall find it extremely useful as they can try and set up an audit management system. People with non Six Sigma background shall find it as best possible introduction to a Quality Management System
Certified auditors shall not only know how to conduct audits but also how to plan, and ensure effectiveness. We have launched our Quality Auditor programs in four cities. Do not miss them as auditing with attention to detail is key to continual improvement program. There is a BONUS – If you go for this certification program, you shall also get a complete orientation on ISO 9001:2008 which is the mother of all quality standards.
Why attend this program?
This course is a basic and generic course on Quality Management System which is beneficial to all working in an organisation (which is focussed on quality), especially those
- Who require a detailed knowledge and understanding of ISO 9001:2008 QMS standard.
- Who are involved in preparing their organization for implementation of ISO 9001:2008 and its eventual assessment by customers or certification body against ISO 9001:2008 requirements (including consultants).
- Whose job involves assessment of QMS through internal audits.
- Who wish to become effective internal QMS auditors within their organization.
- Who wish to understand steps in implementation and certification of QMS as per ISO 9001:2008 in any organisation.
- Who want to understand the role of national & international certification bodies as well as accreditation bodies vis-à-vis International Accreditation Forum (IAF), ISO and BIS.
- Who wish to refresh their knowledge and auditing skills as per the latest update of ISO 9001 standard published in 2008.
Why attend this course with Benchmark?
Benchmark operations started in India with ISO 9001, ISO 14001 and OHSAS organizational certifications and 600 plus certified clients. The trainer for this program is Mr. LK Tandan who is a veteran of auditing world and carries the highest management system auditing status achievable, that of Principal Auditor with IRCA, UK. He has conducted more than 25 Lead Auditor courses and has trained more than thousand professionals on auditing skills with ISO 9001.
